After a bit of dithering, I called Progressive Insurance and worked with a customer service rep for a few minutes. He took down basic information about me and the crash, gave me a claim number, and told me to expect a call from a claims rep either tomorrow (unlikely, but possible) or Monday, during business hours.
All I care about, right now, is having a functioning car to drive to work on Tuesday. I checked my insurance contract, and I do have rental replacement as one of the articles, so if the rep and I get to talk by, say, Monday morning, and if an inspector from Progressive can evaluate the car by Monday afternoon, I ought not to have any trouble getting a car. Otherwise, I have to risk driving to work in my broken Honda on Tuesday.
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Sunday, October 21, 2012
insurance update
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