are you having trouble paying to subscribe to my Substack?

Have you been having trouble paying for a subscription to either of my Substack newsletters? Here's a comprehensive reference that might help. 

How can readers pay...?

Sorry for any inconvenience. So far, my one American subscriber, based in the Philippines and presumably using an American credit card, has successfully subscribed to me. I got word today from my friend in Masan that he was unable to subscribe for whatever reason. He'd received what he called a "credit check international call," and I have no idea what that is or what payment method that's associated with. The call mentioned a total he didn't agree with.

Following Substack's instructions, I'd connected my Stripe account to my US-based bank account. Stripe, which I've had as an app for years, accepts all sorts of credit-card payments. Beyond that, I don't know the technicalities. If you click on the link above, though, you'll find that most people wanting a paid subscription will be presented with several options: free, monthly, yearly, and "founding member" (which earns you special privileges provided by the author of the newsletter being subscribed to).

Does Substack have a phone number where you can talk to an actual human being, not an AI? I'm not sure. Like a lot of companies these days, Substack doesn't seem too interested in real human contact. The best I can do is this Contact Us page. Again, sorry.

I would question whether I set up the payment method correctly, but if my one subscriber was able to pay without any problems, then that ought to be the case for everyone else as well. I don't think the problem is with how I set the payment method up. That said, I wish I knew what the real problem might be. International credit-card compatibility? Another problem with specifically Korean cards when making international purchases (Korea's financial network, reflecting Korea's continued insularity, doesn't always play well with others)?

Anyway, good luck. I hope this helps at least somewhat.