I got an email from a presumably human employee named Amanda, who represents Spring—formerly Teespring—the company that makes the tee shirts I wear on my cross-country walks. Amanda's chirpy email assures me that "Support is on its way!"
Thanks for reaching out. We'll get back within the next 24 business hours.
Your support case number is 745416.
Wow! I feel reassured. But I think it went like this the last time I'd contacted Spring. First comes the automatic email, then comes the terse-but-cheerful "human" reassurance of help; finally, there's the actual email with substantive content, either asking clarification questions or assuring me that the process is now coming along, and that my items have been shipped and are on their way.
Amanda's email arrived at around 11:30 p.m. last night, Seoul time, so we're creeping up on that 24-hour promise. I have faith that Amanda, be she human or AI, will respond soon. Don't fail me, Amanda. I want to know that the machines running my life can be relied upon.
In other news: the rain that had been forecast for today is now forecast for tomorrow night, so I'll be going out for another walk this evening.
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