Monday, July 02, 2012

nine minutes ago

At noon, I came back online. Comcast still sucks, though.



ComcastCares1 said...

Sorry for the trouble. If you need more help, please feel free to contact me. I work for Comcast.


Mark Casem
Comcast Corp.
National Customer Operations

Kevin Kim said...


Thanks for stopping by. My biggest irritation arises from the fact that, when I logged into my Comcast account and checked my connection status, the indicator read "Connected" despite the fact that this wasn't the case. In fact, a phone call to Comcast eventually brought me to a recorded voice that said that there was still a service outage in my area, that people were working on it, and that no definite time frame for restoring of service was available. How to explain the disparity in information? Very frustrating.