Friday, May 24, 2019

a sad end(?) to my antacid saga

I wrote a while back about how a product I had ordered—Kirkland antacid tablets—had gotten stuck at Korean Customs. I dithered for a month before doing anything about the problem, but when I finally did call Customs and give them my alien-registration card number to release the bottles for home delivery, the process went smoothly, and I was told I'd get the tabs the following week (I had called Customs on a Thursday or Friday).

Two weeks went by, and nothing. I was about to call Customs again to ask what was going on when I received an email, just yesterday, saying that "the item has been discontinued by the manufacturer" (which sounds like bullshit to me). Bizarrely, the message then says, "If you have received the item, then go to the GMarket website to confirm package arrival. If we receive no notification within three days, the package will be marked as delivered." Dafuq? How can I receive an item that's been discontinued? Anyway, the message then says, "If you have not received the item and we have no notification from you, you may receive a refund via 'US return notification.'"

So what's the action item, here? I assume it's just to wait three days, do nothing, have my package automatically marked "delivered," then await further instructions on how to get a refund. I don't understand what's going on at all; the message doesn't follow any logic known to this planet.

Whatever. I guess I'll wait and see what happens, but I think I may be out twenty bucks.

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